Create or Edit a Custom Contact Role

There are currently the following standard NetSuite Contact Roles available:

• Alternate Contact
• Consultant
• Decision Maker
• Primary Contact

We can create a new contact role under:

1. Setup > Sales > CRM Lists
2. Filters > Type: Contact Role
3. For creating a new role > click New button
4. For modifying an existing one > click Edit next to the custom role

Note: The standard NetSuite Contact Roles are not editable and they cannot be set to Inactive.