When we create a work order from the sales order using the inline checkbox “create WO”, Committed quantity will remain zero in the sales order even the selected location have on hand quantity more than zero.
Creating work order from sales order for Assembly Item “Item A” with required quantity 20 and on hand availability = 15, but Work order will create for the entire quantity.
Scenario 1:
| Item Name | Quantity required | On hand | Committed | Back order | Create WO |
| Item A | 20 | 15 | 0 | 20 | Yes |
Only when assembly item is build then committed quantity become 20.
Actually, when sales order is created for assembly item with required quantity 20 and on hand availability = 15, Sales order will show committed quantity, backorder quantity and work order is created for the back-order items.
Scenario 2:
| Item Name | Quantity required | On hand | Committed | Back order | Create WO |
| Item A | 20 | 15 | 15 | 5 | Yes |
Here Work order is created for the remaining 5.
Considering the above two scenarios, both are correct. First scenario is considered as the standard functionality of the NetSuite While the Create WO checkbox is checked, If on hand is available the quantity will be backordered without committing any.
For Second scenario We will adjust the WO settings if the customer needs to display both committed and backorder quantities while only creating WO for the backorder quantity.