Scenario
During the CSV import of Journal Entry an above error is received.
Solution
- Use the correct format for CSV file by exporting list of Subsidiaries:
- Check the subsidiaries mentioned in the file is correct with the NetSuite record.
Navigate to Setup > Company > Subsidiaries.
Subsidiary is spelled the way it is spelled in the record. Correct format if the subsidiary has sub subsidiary is Parent Subsidiary: Child Subsidiary - When using the Internal ID instead of name, set it correctly during the Field Mapping:
- Navigate to Setup > Import/Export > Import CSV Records
- Proceed with the Import
- Field Mapping page: Subsidiary
- Click the Pencil icon
- Reference Type: Select Internal ID
- Click Done
- Field Mapping page: Subsidiary
- When importing a single Journal, select default Subsidiary Value on the Field Mapping page:
- Navigate to Setup > Import/Export > Import CSV Records
- Proceed with the Import
- Field Mapping page: Subsidiary (Req)
- Click the Pencil icon
- Select Subsidiary
- Click Done