Customizing a Credit Memo Template for Subsidiary-Specific Information

Step 1: Access the Advanced PDF/HTML Templates

  • Navigate to Advanced PDF/HTML Templates:
  • Go to Customization > Forms > Advanced PDF/HTML Templates.
  • Select and Edit the Template:
  • Find the template you want to customize and click Edit next to it.

Step 2: Modify the Template for Subsidiary Details

  • Update the Logo, Name, and Address:
  • Replace the existing company-wide fields with subsidiary-specific fields:
  • Change ${companyInformation.logoUrl} to ${subsidiary.logo@url} to ensure the logo is pulled from the subsidiary record.
  • Change ${companyInformation.companyName} to ${record.subsidiary.legalname} to display the subsidiary’s legal name.
  • Change ${companyInformation.addressText} to ${subsidiary.mainaddress_text} to show the subsidiary’s main address.
  • Save the Template:
  • After making the changes, save the template.

Step 3: Assign the Custom Template

  • Set the Custom Template for Printing and Emailing:
  • Go to the Customize Form section of the credit memo record.
  • Under Print & Email Template, select the newly customized template.

By following these steps, your credit memos will now display the correct subsidiary-specific logo, name, and address.

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