In any business, managing customer records efficiently is crucial for maintaining data integrity and optimizing operations. However, duplicate customer records can lead to confusion, errors, and inefficiencies. In NetSuite SuiteScript provides powerful tools to automate tasks and streamline processes. One such tool is the task.TaskType.ENTITY_DEDUPLICATION function, which can be utilized within scripts to deduplicate customer records effectively.
Implementation Steps
1. Create a User Event Script
Begin by creating a new SuiteScript file within your NetSuite account. Choose the “User Event Script” type and set the appropriate triggers, such as afterSubmit, to execute the deduplication process after a customer record is submitted.
2. Implement the afterSubmit Method
Within the user event script, implement the afterSubmit method. This method will be responsible for triggering the deduplication process using the task.TaskType.ENTITY_DEDUPLICATION function.
Identify that this record is a duplicate of another record using some script logic prior to executing the deduplication methods.
Assign the task type
Assign the entity type for the de-duplication operation.
Assign the deduplication Master Selection Mode:
CREATED_EARLIEST – Merges records into the entity record that was created first.
MOST_RECENT_ACTIVITY – Merges records into the one containing most recent updates.
MOST_POPULATED_FIELDS – Merges records into the one with the most field values.
SELECT_BY_ID – Allows you to select the explicit ids of the master and record and duplicates. If you use this option for the master selection mode, set the ID of the master record with EntityDeduplicationTask.masterRecordId.
Assign the masterRecordId value.
Assign the dedupeTask.recordIds as an array or you can use the search.duplicates(options) method in the N/search Module to find the duplicate records. In our example, we are doing a real time deduplication when a record is created in the system that contains a duplicate, so we will not use the search option.
Implementing the deduplication of customer records in NetSuite using SuiteScript can significantly enhance data quality and streamline business processes. By leveraging the task.TaskType.ENTITY_DEDUPLICATION function within a user event script, you can automate the detection and consolidation of duplicate customer records, thereby improving operational efficiency and accuracy.