The Gift Certificate Management extension lets you include a gift certificate section on shoppers’ My Account pages. Users can use this section to check the remaining balance of their gift certificates and store gift certificates in one place.
When a user orders a gift certificate, the extension checks if the recipient’s email address is associated with an account of your web store. If the recipient has an account, the extension automatically stores the gift certificate in the gift certificate section of the recipient’s account.
After storing a gift certificate, users can see the following gift certificate details:
- Code number
- Remaining balance
- Expiration date
- Sender
- Date sent
- Original amount
Configure Gift Certificates in My Account
Use the SC Configuration record to enable gift certificate value check and storage on the My Account page. You can determine the feedback messages and appearance of the Gift Certificate Table in My Account.
To configure Gift Certificates in My Account:
- In NetSuite, go to Commerce > Websites > Configuration.
- Select the website and domain where the Gift Certificate Management extension is activated and click Configure.
- Go to the Extensions tab, Gift Certificate Advanced subtab.
- In the Gift Certificate My Account section, check the Enable Gift Certificates in My Account box to show Gift Certificates in the My Account application.
- Fill out the listed fields for each category, using the tables below as references.
- Click Save.
