The “Print” option missing from the record typically occurs due to one of the following reasons:
1. Form Customization
- The current record form might have the Print button disabled.
- Check the form customization settings:
- Go to Customization > Forms > Transaction Forms.
- Locate the form associated with the record
- Click Edit on the form.
- Under the Actions tab, verify if the Print option is enabled.
- If it’s disabled, enable it and save the form.
2. Permission Settings
- The user role might lack permissions to print transactions.
- Verify role permissions:
- Navigate to Setup > Users/Roles > Manage Roles.
- Select the role assigned to the user.
- Ensure that the role has sufficient permissions for record and Printing.