Applies To
Product: NetSuite 2023.2
Scenario
To sell files that are hosted externally [e.g. Amazon S3] in the web store, users can create a Download Item and have its source pointed to the external host.
Solution
Prerequisite: The Sell Downloadable Files feature must be enabled on the account. Please reach out to your Account Manager to have the feature enabled.
1. Open an existing Download Item record or create a new one under Lists > Accounting > Items > New > Download Item
2. Navigate to Basic tab > Files
3. Hover the cursor over the first line item’s dropdown
4. Click on the + or New
5. Attach From: Select Web
6. Set the File Name and the Folder
7. URL: Add the URL provided by the external host
8. Click Save
Note: Successful downloads may be subject to the sharing rules of the external host. Please refer to File Hosting Service Provider to ensure downloading/sharing the hosted files are free of any constraints.