Jira Code: UN-6
After you enable the Duplicate Detection feature at Setup > Company > Setup Tasks > Enable Features, you need to set criteria to use when searching for duplicates before records can be flagged. By default, NetSuite searches for duplicates by email address.
You can change how NetSuite searches for duplicates on the Duplicate Detection page. You can have NetSuite search for duplicates among customer, contact, partner, or vendor records and search for matching information in certain fields.
Four types of records support duplicate matching:
1.Customer
2.Vendor
3.Partner
4.Contact
With this feature enabled, you receive notification before saving a record that might be a duplicate. Notification occurs in two ways:
1.When you create a new record and enter matching data in fields the administrator set up as duplicate criteria, a warning appears at the top of the record with a link to the potential duplicates. If you have permission to view those records, you can click the link to resolve these matching records.
2.When you add a record from a list by using Quick Add or use the Edit button to make changes to a record that would make it a duplicate, you receive a popup warning.