Edit Cash Sale > You cannot change the amount of a refunded transaction. You must first delete the refund.

Editing a Cash Sale that has been refunded to change the amount throws an error upon saving as follows:

“You cannot change the amount of a refunded transaction. You must first delete the refund.”

Solution

The Standard Behavior in NetSuite is refunded Cash Sale cannot be edited. If there is a need to Edit the refunded Cash Sale, the associated refund transaction must be removed first.

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