SCENARIO
The Client requires to sent and reminder email weekly to the approvers who haven’t approved or rejected any transactions that is pending from them.
SOLUTION
Create a saved search and schedule email to the approver.
Go to Report>Saved Search>New Search
Select Type of search as Transaction
In criteria provide following:
- Date Created: select relevant date
- Main Line: True
- Type: Relevant transaction types
- Approval Status: pending approval
- Next Approver: Name/ID :- select is not empty
In Result provide following:
- Date Summary Type Group
- Document Number Summary Type Group
- Regional Office Summary Type Group
- Approval Status Summary Type Group
- Next Approver Summary Type Group
- Created By Summary Type Group
Under Email Subtab:
- check on SEND EMAILS ACCORDING TO SCHEDULE
Under Recipients from result select: next approver
Under customize email:
- Provide subject
- provide introduction
- select send as csv
- check include view record link
Under schedule:
- select: weekly event
- check a day of the week to be send
- select start date
- select start time
- check No end date
Save and run report after providing a proper name