EntityOrRoleDisabled Error

Issue

When testing the program that calls the SuiteTalk API, it is returning an error: EntityOrRoleDisabled.

Solution

  1. Navigate to Setup Company Enable Features.
  2. Under SuiteCloud tab, Manage Authentication section
  3. Mark TOKEN-BASED AUTHENTICATION checkbox
  4. Click Save
  5. Navigate to Setup Users/Roles > Manage Roles
  6. Edit the role you want to modify
  7. Click the Setup subtab
  8.  Select SOAP Web Services from Permissions dropdown
  9. Click Add
  10. Click Save
  11. Navigate to Setup Users/Roles > Access Tokens > New
  12. Select Application Name
  13. Select User
  14. Select Role
  15. Enter Token Name
  16. Click Save

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