Error :”Failed to save record because Please choose an item to add”

Data Flow: Shopify refund to NetSuite refund (add) flow

Error Code:user_error

Error Message: “Failed to save record because Please choose an item to add.”

Reason: This error occurs when the flow can’t find an SKU from the data to process. 

Resolution: Adding Items: eTail Order Linet ID field in the field mappings should correct the problem.

1. Log in to your integrator.io account.
2. Click Shopify – NetSuite integration app.
3. Go to Flows > Refund section.
4. Next to the Shopify refund to NetSuite refund (add) flow, click Mappings.
5. Click the respective import, Post order refunds (invoice or cash sale) to NetSuite, or Post customer refunds to NetSuite.
6. Configure the following mapping:
   Export field (REST API)Import field (NetSuite)refund_line_items[*].line_item.idItems:eTail Order Line Id
7. Click Save & close.
8. Go back to the Dashboard and click Retry to solve the error.