The Error:
The file could not be parsed or imported because of the following error:
The file upload failed due to one of the following reasons
- One or more CSV column headers do not match the format profile’s Field Mapping subtab values.
- The uploaded CSV file is not in UTF-8 encoded format.
Check your CSV file and then try again.
This error was repeating even after correcting the column headers as well as uploading the file in the UTF-8 encoded format. The issue was with the user’s system configuration and the CSV Column Delimiter in the Formatting preference subtab under the Parser Configuration tab in the Format profile, which is used during importing.
To troubleshoot the error, try changing the CSV Column Delimiter from Semi-colon to Comma in the Format Profile and then upload the same file again