While running the “NetSuite Settlement Transaction to NetSuite Refund Add” flow you may receive the error message: “failed to save record because invalid account reference key xxx for currency x. To resolve the error and sync data for your settlement refunds successfully , the following actions to be completed.
1.Select a currency for the settlement account in the ‘currency’ field in NetSuite.
2.Make sure the settlement account selected by navigating to Settings>Settlement>Refunds>NetSuite Refund Account in the integrator.io app matches with the settlement account selected in the Customer Refund screen in NetSuite.