Some times the customer pay more amount for invoices. This may happen because we are rounding off that amount and customer is paying the invoice.
For eg. The invoice amount is 1,400.78 rs. and customer is paying the rounded off amount 1401 rs. Here the customer is paying 0.22 paise extra.
NetSuite will not allow paying a higher amount but we can pay a lesser amount.
To record this transaction we need to put journal and that journal we can apply to the payment.
Steps:
- Create a journal by debiting Accounts receivable and crediting an expense account.
Accounts Receivable Dr xxx
Expense Cr xxx
2. The amount used in the journal should be the rounding off the figure (in this example the amount we have given is 0.22)
3. In the journal line, put the customer name in the ‘Name’ field.
4. After saving the journals. Go to the payment record.
5. In the payment record, select the customer and all other details.
6. Now you can see the invoices under the ‘Invoices’ subtab and the journal under the ‘Credits’ we have created for this customer.
7. Check the invoice you want to pay the higher amount along with the journal. Now the system will create the payment record with the higher amount.