Scenario
- Create a Return Authorization from a Sales Order
- Click Receive on the Return Authorization created from the first step
- Show GL Impact from Item Receipt
(or)
- Create a Sales Order
- Click the Fulfill button on a Sales order.
- Save the Item Fulfillment
- Show GL Impact from Item Fulfillment
Actual result: No GL impact is shown
Solution
One of the most common reasons why a GL Impact will not show is due to a pending cost recalculation. The solution for this is to wait for the calculation to complete. Check the GL Impact of the item receipt again and it should now show.