If a plugin is malfunctioning, try these troubleshooting steps:
1. Deactivate the plugin: Go to Plugins > Installed Plugins, find the problematic plugin, and click Deactivate. This will help confirm if the plugin is the issue.
2. Check for compatibility issues: Ensure the plugin is updated and compatible with your WordPress version. Sometimes, conflicts with other plugins or themes can cause issues.
3. Enable Debugging: WordPress has a built-in debugging feature. Add the following line to your wp-config.php file:
define( 'WP_DEBUG', true );
This will display error messages that can help identify the problem.
4. Contact plugin support: If you can’t fix the issue, contact the plugin’s support team for help.