How to attach Customer statements In Dunning Emails

Dunning Emails gives the option to sent the Customer statements also in the Dunning letters. Attaching the customer statement will help the customer regarding the invoices and the total amount to be paid.

To Attach Customer statement in a dunning letter:

Go To Dunning Templates

Setup> Dunning> Dunning Templates> Edit (Create if Dunning template is not available)

In the Dunning Template Check Attach Statements Box.

Statements can be sent for only open transactions by checking the box only open transactions.

If only open transactions is not checked then all the transactions will be included in the customer statements

Save.

From the next Dunning evaluation. Statements will be included.

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