How to Create the Website Customer Center Role

  1. Go to Setup > Users/Roles > User Management > Manage Roles (Administrator).
  2. Click Customize next to the Customer Center role.
  3. In the Name field, enter a name for your custom Customer Center role.For example, Website Customer Center.
  4. In the Subsidiaries field, select the subsidiary your website is associated with.
  5. Click the Permissions subtab.
    1. On the Transactions Lists, and  Setup subtabs, click the name of the task for which you want to change access.
    2. In the Level column, adjust the permission level for the task.For example, to prevent customers from generating statements from their My Account page, change the value from Create to None.
    3. Click OK.
  6. Click the Forms subtab. On Transaction and CRM, check the box in the Preferred column next to the form.
  7. Click Save to create the custom role.

Leave a comment

Your email address will not be published. Required fields are marked *