This error encounters when doing a CSV import for Journal Entries.
For this type of error, please note that the XX in ‘Entity XX’, (whether Customer or Vendor entity) is an Entity ID and not an Internal ID.
To resolve the error, consider either the following:
- Change Internal ID of XX Customer with another entity on the CSV file where there is no assigned Represents Subsidiary. This is assuming that the Journal Entries to be imported are non-intercompany.
- Remove lines in the CSV file where XX Customer was included, then import. Then manually create this Journal Entry (Transactions > Financial > Make Journal Entry). Upon creation of manual Journal Entry, ensure that on the account record, Eliminate Intercompany Transaction box is checked for the accounts to be used. Finally, check the Eliminate box on the Journal Entry line plus assign a Subsidiary on the To Subsidiary field.