While Celigo integrator.io is designed to streamline processes, integration errors can occasionally occur. Troubleshooting these issues effectively ensures seamless operation across your applications. Follow these steps to resolve common errors:
1. Identify the Error Code Check the integration logs for error messages or codes. Celigo provides detailed logs under the “Monitor” tab, making it easy to identify issues like incorrect field mappings or API call failures.
2. Review Field Mappings Incorrect field mappings are a common cause of errors. Verify that the source and destination fields are correctly mapped in the integration settings.
3. Check API Credentials Ensure that API keys and authentication credentials are valid. Expired or incorrect credentials often result in connectivity errors.
4. Utilize Error Recovery Enable the “Retry on Error” option for automatic retries or use the “Data Loader” tool to manually reprocess failed records.