Recently we faced an issue that some of the images in the website are missing. When we analyzed the issue, we understood that the URL of image contains the domain name. So when the domain expiring, the image also becomes unavailable.
To solve the issue , whenever the image is uploading to the netsuite and taking URLS, remove the domain name from that and add the remaining part of URL.
Example:
The URL of a image in the NetSuite is as follows:
<img src=”https://www.test-thermogard-usa.ml/SSP%20Applications/THERMOGARD%20PTY%20LTD_5742647/Development-USA/img/Wool%20Liner%20Clearcut_Box.jpg”>
So while adding the link in the extension , theme or SMT remove the domain and add as below.
<img src=”/SSP%20Applications/THERMOGARD%20PTY%20LTD_5742647/Development-USA/img/Wool%20Liner%20Clearcut_Box.jpg”>