Scenario:
User is importing Inbound Shipments via CSV Import. Items are noted to be a Matrix Subitem. In the CSV Response, the error states: “An Unexpected Error has Occurred“.
Solution:
User may encounter error when trying to import a Matrix Subitem in the Inbound Shipments. This is because the Matrix Subitem name in the Purchase Order includes the Parent Matrix Name while in the Inbound Shipment, only the Matrix Subitem name is being pulled up.
To resolve this, ensure that each line on the CSV File match the Item Name/Number field in the Item Record of the Matrix Subitem.
Note: This applies to all parent and child items encountering Unexpected Error during import via CSV