The error can occur when importing entity records that include assigning lead sources.
Common causes of this error include the following:
- The values in the CSV file do not match the values in the Lead Sources list, for example, typographical errors.
- The lead source value in the CSV file does not exist in the Lead Sources list.
- If Marketing Automation is enabled, the list can be found in Lists > Marketing > Marketing Campaigns. To add a new Lead Source, create a campaign.
- If Marketing Automation is disabled, go to Setup > Sales > CRM Lists > New. To add a new Lead Source, click Lead Source.
- The lead source value in the CSV file does not match the naming convention in the Lead Sources list. If the Lead Source name contains Campaign ID + Title, then the CSV file must have the same value.
For example:
1 LeadSource
34 OnlineForm