The error occurs when the parent item being referenced is of a different item type (for example, Inventory, Description, and so on) than the item being imported. The parent item must be the same type (for example, Inventory, Non-Inventory, Description, and so on) as the items being imported.
There are two ways to resolve this error:
Option One
If the parent item being referenced has been set up with the incorrect item type, delete or inactivate the parent item, and then recreate it.
- Go to List > Accounting > Items.
- Check the Show Inactives box.
- Choose an option:
- Inactivate the parent item by checking the Inactive box.
- Delete the item by editing the item and selecting More Actions > Delete.
- Go to Lists > Accounting > Items> New.
- Create the correct item type.
Option Two
If the parent item being referenced has been set up correctly, select the appropriate record type in the Import Assistant.