Yes, it is possible to track details of a customer who leaves an e-commerce website before hitting a submit button. Here’s how it can be done:
- Implement the Google Analytics tracking code: To track customer behavior on your e-commerce website, you need to have the Google Analytics tracking code installed. This will enable you to track user interactions with your website, including form submissions and button clicks.
- Enable form tracking: To track form submissions, you can enable form tracking in Google Analytics. This will allow you to track when a user starts filling out a form and when they abandon it without submitting.
- Set up a goal: You can set up a goal in Google Analytics to track when a user successfully submits a form. This will allow you to track the conversion rate for your forms and determine which forms are performing the best.
- Use tracking for abandoned forms: When a user abandons a form, you can use the data from the form tracking to determine which fields they left incomplete and why they chose to abandon the form. You can also use this data to determine which pages on your website are driving the highest drop-off rates and make changes to improve the user experience.
- Analyze customer behavior: By tracking customer behavior on your e-commerce website, you can gain valuable insights into what is causing customers to abandon forms and leave your site. You can use this information to improve the user experience, increase form completion rates, and ultimately drive more sales.
In conclusion, by using Google Analytics, you can track details of a customer who leaves your e-commerce website before hitting a submit button, and use the data to optimize your website and improve your conversion rate. But there is a limitation when we can’t give tracking code at each stage of button performance.