Issue in Display Fedex Shipping Method on the Webstore

Check the Existing Customer’s Shipping Address

1. Navigate to List > Relationships > Customer
2. Click Edit
3. Note: Select the customer record that has webstore access.
4. Click Address tab
5. Residential Address: Remove Checkmark

For New Webstore Customer

Note: There is a Shipping preference that will set addresses as residential by default.

1. Navigate to Setup > Accounting > Shipping
2. Click Preferences tab
3. Rates section:

• Residential Address for Shipping: Remove Checkmark

Note: FedEx home Delivery will be the available shipping method if the customer’s address is residential.