Item Receipt From Purchase Order Displays No Records to Show

Scenario

The user wants to receive line items from Purchase Orders using the Receive button but the Items and Expenses Tab on Item Receipt displays No Records To Show.

Solution

Receive the items in Inbound Shipment

1. Open Purchase Order Record
   • Customize the Form
   • On the Sublist Fields tab, Quantity on Shipments: Enter Checkmark
   • Click Save
2. Once the customized form is already saved, the Quantity on Shipments column on line items should be visible on the Purchase Order page
3. On the Quantity on Shipments column, click on the quantity and it will redirect you to the Quantity on Shipments Detail page and notice that the Shipment status is In Transit
   • Click on Shipment Number and it will redirect you to the Inbound Shipment record
   • Click Receive
   • Select the line items to receive
   • Click Save
4. Once it is successfully completed, the line items on the Purchase Order should be received
5. Check the Related Records Tab for the Item Receipt created.

Please Note: In cases where an Inbound Shipment is generated for a Purchase Order and Items are included in that shipment, the only way to receive those items is through the Inbound Shipment process.