Items Not Displaying in Inventory Count for Location in NetSuite

Issue:

When creating an Inventory Count in NetSuite, items are not appearing for a specific location even though all requirements seem to be met.

Overview:

NetSuite’s Inventory Count functionality allows businesses to perform physical counts of inventory items by location and/or bin. This ensures that system-recorded quantities match actual stock on hand, maintaining accurate inventory levels.

First Check – Required Features and Settings:

Before troubleshooting, confirm that the following features and configurations are enabled:

1. Inventory Count – Must be active.
2. Bin Management – Must be enabled.
3. Location Configuration – Locations should be properly set up for inventory management.
4. Item Availability – Items should have quantities available in the selected location/bin.
5. Permissions – Roles used for inventory count must have access to inventory counts for the location.

✅ In this case, all required features and permissions are confirmed as enabled.

Possible Cause:

If items still do not appear in the Inventory Count list, check the Next Inventory Count Date for the location.

• NetSuite uses this date to determine which items are eligible for inclusion in the count.
• If this date is missing or not set, items will not be listed when creating a new inventory count.

We need to set the “Next Inventory Count Date” for each item location in order to make the item available in the Create Inventory Count list.