Logging into NetSuite for Mobile with Single Sign-on

To use Single Sign-on (SSO) with your app, first check with your administrator that SAML (Security Assertion Markup Language) has been enabled for your company.

See SAML Single Sign-on for complete setup instructions.

Ask your administrator to do the following:

  • Add the Mobile Device Access and SAML Single Sign-on permissions to a custom role, and assign that custom role to you.
  • Forward the Account ID to you. Administrators can find this at Setup > Company > Setup Tasks > Company Information.
  • Note Take note of the following:
  • If you are testing SSO in a Release Preview or Sandbox account, make sure that the entire alphanumeric Account ID is supplied (for example, 2000201_RP).
  • NetSuite for Mobile does not support importing custom certificates that some SSO providers require.

To use SSO to log in to the app:

  1. Launch the app and tap Company SSO.
  2. Enter your NetSuite Account ID.
  3. Note With iOS, the app remembers your ID automatically. To store your ID with Android, tap Remember Me.
  4. Tap Continue.
  5. Log in from the third-party authentication screen using your SAML credentials

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