Manage Authorized Contacts in NetSuite Account Center

 Authorized Contact set-up in the NetSuite account. 

In line with the provisioning of Authorized Contacts, an account is entitled to have a certain number of individuals that will serve as the authorized contacts for NetSuite Support.

Solution

Once you have identified whom you would like to be your authorized contacts, follow the steps below to create the Authorized Contact records:

 

1. Log in to your NetSuite Account
2. Click the Support Tab
3. Under NetSuite Account Center portlet, click the NetSuite Account Center link
4. Under Customer Center – Home Links portlet, click Authorized Contacts
5. Click New Authorized Contact
6. Fill out the required fields:

• First Name
• Last Name
• Email
• Phone Number
• Timezone

1. Check Authorized Checkbox
2. Click Save