Missing Fulfill Button on the Sales Order

Scenario 1:

Unable to see the Fulfill Button on the Sales Order.

Solution:

The Role assigned to the User might have a missing Item Fulfillment permission

  1. Navigate to Setup > Users/Roles > Manage Roles
  2. Role assigned to the User: Click Edit
  3. Click Permissions
  4. Click Transactions
    a. Permission: Select Item Fullfilment
    b. Level: Select Full
    c. Click Add
  5. Click Save

Scenario 2:

A NetSuite User of a company cannot see the Fulfill button on the Sales Order, considering that he is an Administrator and Advanced Shipping Feature is enabled.

Solution:

  1. Navigate to Setup > Accounting > Accounting Preferences
  2. Click Order Management tab > Fulfillment section
  3. Fulfill based on Commitment: Select Ignore Commitment
  4. Click Save

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