Missing Item Description on Product Detail Page

Scenario

When users view the product detail page of some items in the web store, the detailed description of the items are missing.

Solution

Step 1. 

1. Go to Lists > Accounting > Items
2. Item: Click View
3. Click Edit
4. Click the Web Store sub-tab 
5. Detailed Description:

• Detailed Description: Click the HTML icon beside the font family option
• Copy content 

Step 2. 

1. Go to Lists > Accounting > Items
2.  Item Record: Click View on the item with the working description
3. Click Edit
4. Click the Web Store sub-tab 
5. Detailed Description:
   • Detailed Description: Click the HTML icon beside the font family option
   • Remove the broken content 
   • Paste the content from the other item description
6. Click Save

Detailed Item Description should be displayed properly on the Product Detail Page in the web store.

Note: This is due to the conflict between the HTML code from the Detailed Description Field (from the item record) versus the whole HTML content of the website page.