NetSuite Customer Success offers global consulting and implementation support and services to help your business succeed. By applying deep industry-specific expertise, NetSuite Customer Success helps organizations implement and customize NetSuite for their unique requirements, providing a platform on which they can dramatically improve operations and grow. Customer Success consultants and project managers have extensive experience implementing NetSuite, so you are up and running fast and on budget.
Unique Solution Configurations
Because every organization has different goals and challenges, NetSuite implementations are never one-size-fits-all. Whether your business requires a little or a lot of configuration assistance, NetSuite Customer Success implementation experts can match the unique needs of your company to your NetSuite solution.
Proven Data Migration Tools
NetSuite’s data migration tools and associated services come standard with NetSuite Customer Success and make the process of data mapping and importing data into NetSuite much easier. These tools support migration of customer data, vendor and item data, and transactional data, and are particularly useful for getting data from third-party systems that aren’t directly integrated with NetSuite.
Dedicated Project Resources
Depending on the size and complexity of your implementation, your team may range from two to five people, including project management, functional and technical consultants, and training staff. The team works to lead and tailor the solution to meet your unique process requirements. NetSuite Customer Success consultants benefit from working closely with the NetSuite product team as well as other consultants that can work quickly to answer questions or provide solutions to unanticipated issues.
Challenges NetSuite Customer Success Solves
Lack of Internal Expertise. NetSuite implementation experts replace the need for dedicated, costly onsite resources.
Business Disruption. Rapid implementation means less downtime and interruption of your daily operations.
Misaligned Expectations. Established goals and consistent communication eliminate confusion and keep the project on course and on deadline.
Budget Overspends. Set expectations and a fixed project rate eradicate the kitchen sink syndrome and ballooning costs.