One of the standard features of NetSuite is its mobile application. The NetSuite mobile application is designed to provide customers with access to key features and data from their NetSuite account on their mobile devices. The application allows customers to access real-time data from their NetSuite account anytime and anywhere. This can be especially useful for businesses that have employees or team members who need to access data on-the-go, such as sales representatives who are out in the field.
The NetSuite mobile application provides a range of benefits to customers. One of the most significant benefits is improved productivity. By giving customers access to key features and data on their mobile devices, the NetSuite mobile application can help improve productivity. For example, customers can use the application to quickly review sales orders, manage their inventory levels, or check the status of a customer support case. This can help businesses be more responsive to customer needs and can help employees be more productive and efficient.
Another significant benefit of the NetSuite mobile application is better customer service. With the NetSuite mobile application, customer service representatives can easily access customer information and history. This can help them provide better and more personalized service to customers. For example, if a customer contacts customer service with a problem, the representative can quickly access the customer’s history and see if there are any ongoing issues that need to be addressed. This can help the representative provide more accurate and timely support to the customer.
The NetSuite mobile application also provides increased flexibility. The application allows customers to access their account and data from anywhere with an internet connection. This can increase flexibility and help businesses be more responsive to changing customer needs. For example, if a customer requests information outside of regular business hours, an employee can access the information using the mobile application and provide a response quickly.
NetSuite for Mobile also enables customers to keep track of time, expenses, and key business metrics when on-the-go. The app works offline, making it possible to continue working without a connection and upload to NetSuite later. This can be especially useful for employees who travel frequently or work remotely.
The NetSuite mobile application is available as a free download from the Apple App Store and the Google Play store to all NetSuite customers. The app is ready to use as soon as customers log in. NetSuite desktop application takes care of the configuration. All standard roles, including Employee and Advanced Partner Center, are supported and enabled by default.
Notes -Tracking calls is only available with NetSuite for iOS.
In summary, the NetSuite mobile application is an essential tool for businesses that want to improve productivity, customer service, and flexibility. The application provides customers with access to real-time data, enabling them to manage their operations on-the-go. With the NetSuite mobile application, customers can manage expenses, log billable time, manage their calendar, monitor key business information, view and edit records, and log inbound and outbound business calls. The NetSuite mobile application is a powerful tool that can help businesses improve their operations and increase efficiency.