NetSuite Refund to Shopify Refund Add

To sync refund orders from NetSuite to Shopify:

1. Select the SO in NetSuite that is already imported from Shopify. Ensure it has a Cash Sale/Invoice that will refund against.
2. Create a Cash Refund. Navigate to Transactions > Sales > Enter Cash Sales > List for Cash Sale or create Credit Memo. Navigate to Transactions > Customers > Issue Credit Memos for Invoice.
3. Run the NetSuite Refund to Shopify Refund Add flow in Celigo. 
4. The flow runs successfully if there are no errors during data processing. The order status in Shopify is reflected as “Refunded” and the appropriate refund amount is sent to Shopify to be credited to the buyer.