NetSuite carries out two major upgrades or “dotted” releases each year, namely the “.1” release in Q1 and the “.2” release in Q3 of the calendar year. It is important to note that each release takes several months and is completed in multiple phases. Phase 0 is an internal phase where NetSuite prepares for public releases and validates the roll-out process by internally upgrading to the new version.
In addition, select development accounts are also upgraded in this phase. After resolving any issues and validating the process, NetSuite proceeds with client-facing releases in Phase 1, 2, or 3, with each customer account scheduled for upgrade in the same phase as the previous time. The timing of the public-facing release phases is roughly as stated below, but customers should refer to the New Release Portlet on their NetSuite dashboard for the exact upgrade date. Email notifications will also be sent to the addresses configured in the administrative notification settings.
The two “dotted” releases are definitely significant, but it’s crucial to remember that the NetSuite team is continually updating its platform. In addition to the major releases, they also have “e-Fix Releases” that occur periodically. This will address customer-reported issues that are not immediate but should be resolved before the major biannual releases. These e-fixes are for both the core NetSuite platform and SuiteApps managed by NetSuite and happen roughly twice a month, usually on Thursdays, with the scheduled dates available.