- NetSuite is a pure Cloud-based business solution. MS Dynamics 365 Business Central was not built for the Cloud. It is rearchitected Dynamics NAV hosted on Azure.
- NetSuite is a full suite which includes ERP, CRM, HR, and relevant key at its core including rev rec, commissions and subscription billing. Dynamics 365 Business Central has many gaps compared to our suite specifically around Rev Rec, Commissions, POS and PBCS. Business Central requires many additional add-on solutions for basic functionality
- NetSuite is better for robust and dynamic reporting. Business Central’s reporting tools leave very little room for formatting, customizations or flexibility, even within the Excel templates. Many choose to use Excel (doesn’t automate process) or PowerBI as there is no easy way to change report formats without a developer.
- NetSuite supports international businesses with Oneworld, Business Central is an extremely siloed solution, requires a separate database for each country.
- NetSuite supports the lifetime of a customer through SuiteSuccess and the AMO. Microsoft only provides support through online community and the rest of the support is done via a partner