When trying to give access to a new user, NetSuite redirects to a new page to enter a New User Request.
Where there are options to add, Company name, Number of new users requested and Phone number.
This is because the full license for the users is already completed.
When a role other than employee center is assigned to a user it consumes a full license.
If the user already had taken a full license role, the new addition will not impact.
If the user has only employee center role, it only consumes employee center access count.