We are looking into online payment processing solutions to make it easy for customers to pay and reduce accounting work to create manual payments in NetSuite.
We do not always send invoices to the customers for payment. We have subscription-based products and we send out sales orders (proforma invoice) to customers to review and pay. If they don’t renew, then we close the order to keep it simple on the accounting side.
We can see that NetSuite generates a payment link on invoice that enables online payment. Does it generate on Sales order? We would like it to generate an invoice or sales order depending on the product or service we charge for.
Findings
Upon checking, the ability to use the Payment Link feature in Sales Orders is still a system limitation and is currently logged as Enhancement 652249 Sales Order > Integrate Payment Link Feature.
You can vote for this enhancement on the SuiteIdeas page.
At this time, there is no documented workaround.