Performing ePSA (enhanced Pre-boot System Assessment) diagnostics is a way to test and diagnose hardware issues on Dell computers. The ePSA diagnostics tool is typically accessible during the boot process and can help identify problems with your computer’s hardware components. Here’s how you can run ePSA diagnostics on a Dell computer:
- Power Off the Computer:
- Make sure your Dell computer is turned off.
- Power On the Computer:
- Turn on the computer or restart it if it’s already running.
- Access ePSA Diagnostics:
- During the boot process, there will be a brief moment when you can access the ePSA diagnostics. This moment is usually indicated on the screen with a message like “Press F12 for Boot Menu” or “Press F12 for Diagnostics.” The key to access ePSA can vary but is often F12. Refer to your specific Dell computer’s documentation for the correct key.
- Boot to ePSA:
- Press the designated key (e.g., F12) as soon as you see the prompt. This should take you to the boot menu or diagnostics menu.
- Select ePSA Diagnostics:
- In the boot menu or diagnostics menu, you should see an option for ePSA diagnostics. Use the arrow keys to select it and press Enter to initiate the diagnostics.
- Run Diagnostics:
- The ePSA diagnostics will run a series of tests to check your computer’s hardware components, including the CPU, memory, hard drive, graphics, and more. These tests may take a few minutes to complete.
- View Diagnostic Results:
- Once the diagnostics are complete, the tool will display a summary of the results. Any issues detected will be listed, and you will receive error codes and descriptions to help identify the problem.
- Take Note of Results:
- It’s important to take note of any error codes or descriptions provided by the ePSA diagnostics. This information can be helpful when seeking further assistance or conducting repairs.
- Exit ePSA:
- After reviewing the results, you can exit the ePSA diagnostics tool.
- Address Hardware Issues:
- If the diagnostics reveal hardware issues, you may need to consult with Dell Support or a technician for further troubleshooting or repair.
Remember that the specific steps and interface for ePSA diagnostics may vary slightly depending on your Dell computer model and its BIOS/UEFI version. Always refer to your computer’s documentation for detailed instructions and any variations