Scenario
A user with any role in NetSuite receives the error below after saving a record with a custom record type.
Permission Violation: You need a higher permission for custom record type XXX to access this page. Please contact your account administrator.
Solution
- Setup > Users/Roles > Manage roles > Choose the role in which the error occurs > Permissions tab > Custom Record subtab
- Locate the custom record type and set the permission to Full
- Under Permissions tab > Lists subtab > add the Custom Record Entries permission and set the Level to Full
- Click Save