Personalized Catalog Views in SMT Preview Is Not the Same as Logged User

When logging in to the website as Contact (Type is Company), some Commerce Categories do not reflect as defined in Personalized Catalog Views (Customer Segment). But when viewing the PCV via Site Management Tools and selecting the Customer Segment, it shows the right view of the Commerce Categories.

Solution

1. Customer must be on a set of Group

1. Go to Lists > Relationships > Groups
2. Edit the Group which the Customer should belong to
3. Click Members tab
4. Locate the name of customer under the Name field
5. Click the associated Add Member button
6. Click Save

2. For Individual or Company type of Customer record, Give Access must be enabled

1. Go to Lists > Relationships > Customers
2. Click Edit next to a Customer record you wish to have access
3. Click System Information tab
4. Click Access subtab 
5. Give Access: Enter checkmark
6. Click Save