Requirement
- Performance: The website should load quickly, with fast response times, minimal latency, and no downtime.
- Scalability: The website should be scalable, and able to handle large volumes of traffic and transactions without slowing down.
- Reliability: The website should be reliable, with high uptime and minimal maintenance required.
- Usability: The website should be easy to navigate, with an intuitive user interface and clear, concise product descriptions.
- Accessibility: The website should be accessible to all users, including those with disabilities, with appropriate assistive technologies.
- Compatibility: The website should be compatible with various browsers, operating systems, and devices, to ensure a seamless user experience for all customers.
- Security: The website should be secure, with appropriate security measures in place to protect customer data and prevent cyber attacks.
- Compliance: The website should comply with applicable laws and regulations, including data protection and privacy regulations.
- Performance Monitoring: The website should have performance monitoring tools in place to track performance, identify issues, and optimize performance.
- Backup and Recovery: The website should have regular backups and recovery procedures in place to ensure that customer data is protected and can be recovered in the event of a disaster.
- Maintenance: The website should be easy to maintain, with minimal updates and maintenance required, to reduce the risk of downtime and ensure optimal performance.
- Integration: The website should be able to integrate with various third-party applications and services to enhance its functionality and improve the overall customer experience.
Restrictions
The customer should not be able to see the WAC on the website
The customer should neither be able to use more than one Coupon Code per order nor should they be able to use each of the coupon codes more than once.
The customer should not be able to place orders unless the access is approved from the administrator’s end. Also, product prices should not be displayed unless the user is logged in.
Deliverables
Performance
To ensure that the performance of the website SuiteCommerce Advanced website loads quickly with fast response times, minimal latency, and no downtime we will follow the standard procedure.
2. Scalability
- Optimize your database by ensuring proper indexing, query optimization, and caching strategies. Consider implementing a database clustering or replication setup to improve performance and handle increased traffic.
- Implement a CDN to cache and serve static content from multiple edge locations worldwide, reducing latency and improving performance for users across different geographical locations.
- Optimize your code, images, CSS, and JavaScript files to reduce file sizes and improve loading times. Minify and compress files, leverage browser caching, and utilize browser-specific caching headers.
- Offload time-consuming or resource-intensive tasks to background processes or worker queues, allowing the web servers to handle incoming requests more efficiently.
- Regularly monitor your website’s performance, set up alerts for potential bottlenecks or issues, and perform load testing to identify performance limitations and optimize your infrastructure accordingly.
3. Reliability
- Choose a reputable hosting provider with a strong track record of uptime and reliability. Ensure they offer 24/7 technical support and have robust infrastructure and backup systems in place.
- Set up automated and regular backups of your website and its data. Store backups securely in offsite locations to protect against data loss and facilitate quick restoration if needed.
- Optimize website performance by implementing caching mechanisms, optimizing code and database queries, and minimizing resource-intensive operations. This improves response times and reduces the likelihood of slowdowns or crashes.
- Regular Updates and Maintenance: Stay up to date with the latest platform releases, patches, and security updates for your SuiteCommerce website. Regularly maintain and optimize your website, database, and server configurations to ensure optimal performance.
4. Usability
- There’ll be a clear and user-friendly navigation menu that prominently displays main categories and subcategories. Use descriptive labels that are easily understood by users. A consistent layout throughout the website, including headers, footers, and sidebars.
- A concise and easy-to-understand product description that highlights the key features, benefits, and specifications. Use bullet points, headings, and paragraphs to structure the information effectively.
- Simplified checkout process by reducing the number of steps and requiring only essential information. Provide clear instructions and progress indicators to guide users through each stage.
- Ensure the website is mobile responsive and provides an optimal user experience on different devices. The interface should adapt to smaller screens, and navigation should be easy to use on touchscreens.
5. Accessibility
- Ensure that all functionality and content on the website can be accessed and operated using a keyboard alone. Users should be able to navigate through links, forms, menus, and interactive elements without the need for a mouse.
- Provide alternative text (alt text) for all images, describing the content or function of the image. Alt text helps users with visual impairments understand the context of the image using screen readers or other assistive technologies.
- Use proper HTML markup to structure the web content. Utilize heading tags (h1, h2, etc.) to convey document structure, use semantic elements (such as <nav>, <header>, <main>, etc.) to provide meaning and enhance navigation, and ensure proper use of lists and tables.
- Ensure that users can easily identify and navigate through interactive elements by providing clear visual focus indicators. Ensure focus is properly managed when interacting with dynamic or interactive content.
6. Compatibility
- Test the website on popular web browsers such as Google Chrome, Mozilla Firefox, Safari, Microsoft Edge, and Opera. Ensure that your website functions correctly and displays consistently across these browsers.
- Test the website on popular web browsers such as Google Chrome, Mozilla Firefox, Safari, Microsoft Edge, and Opera. Ensure that your website functions correctly and displays consistently across these browsers.
- Test the website on popular web browsers such as Google Chrome, Mozilla Firefox, Safari, Microsoft Edge, and Opera. Ensure that your website functions correctly and displays consistently across these browsers.
- Design the website to be mobile responsive, ensuring it adapts and provides an optimal user experience on different devices, including smartphones and tablets. Test the website on various screen sizes and resolutions to ensure compatibility.
- Write clean, valid HTML and CSS code that adheres to web standards. This helps ensure compatibility across different browsers and devices, as compliant code is more likely to be interpreted consistently.
- Verify that the website functions correctly on different operating systems, including Windows, macOS, iOS, and Android. Test the website on devices running these operating systems to identify and address any compatibility issues.
7. Security
- Choose a reputable hosting provider that prioritizes security and offers a robust infrastructure with measures like firewalls, intrusion detection systems, and regular security audits.
- Implement SSL/TLS encryption for secure communication between the web server and the user’s browser. This encrypts data transmitted over the network, including sensitive customer information, such as login credentials and payment details.
- If the website handles online transactions, ensure that payment processing is handled securely, following industry standards such as Payment Card Industry Data Security Standard (PCI DSS). Consider using secure payment gateways to minimize the risk of data breaches.
- Implement a robust backup strategy to regularly backup your website’s data and configurations. Store backups securely and test the restore process to ensure data recovery in case of any security incidents.
8. Compliance
- Develop and maintain a comprehensive privacy policy that clearly communicates your data collection, usage, storage, sharing practices, and user rights. Make sure the policy is easily accessible, written in clear and understandable language, and regularly updated.
- Implement mechanisms to obtain user consent for data processing activities, including cookie usage and marketing communications. Offer clear opt-out options and respect user choices regarding the use of their personal data.
- Establish data retention and deletion policies to ensure that personal data is stored only for the necessary duration and is securely deleted when no longer needed.
9. Performance Monitoring
- Synthetic monitoring tools simulate user interactions by periodically sending requests to your website. These tools help monitor uptime, response times, and performance from different geographic locations. Examples include Pingdom, Uptime Robot, and GTmetrix.
- Use tools like Lighthouse, WebPageTest, or Google PageSpeed Insights to analyze individual web pages and identify performance bottlenecks. These tools provide performance scores, recommendations, and detailed reports for optimization.
10. Backup and Recovery
- NetSuite offers snapshot backups, which capture the entire state of your account at a specific point in time. This includes data, configurations, customizations, and SuiteCommerce website components. Snapshot backups provide a comprehensive backup solution for your SuiteCommerce environment.
- NetSuite allows us to create saved searches and reports to extract data and configurations from your SuiteCommerce environment. These saved searches and reports can be used to retrieve specific information or export data for backup purposes.
- NetSuite offers sandbox environments that allow you to create a replica of your production account. Sandboxes can be used for testing, and development, and also as a backup mechanism. You can periodically refresh and back up your production data into a sandbox environment to have a separate backup instance.
- NetSuite’s SuiteApp marketplace offers various backup and recovery solutions provided by third-party developers. These SuiteApps extend NetSuite’s functionality and provide additional backup features tailored specifically for NetSuite accounts and SuiteCommerce websites.
11. Maintenance
- Maintain comprehensive documentation for your SuiteCommerce website, including configuration settings, customizations, and integrations. This documentation acts as a reference for your team and helps streamline maintenance tasks.
- Utilize version control systems, such as Git, to track and manage changes to your SuiteCommerce codebase. Version control enables easy collaboration, rollback to previous versions, and better control over code updates.
- Utilize testing and staging environments to validate changes, new features, or updates before deploying them to the live production environment. This ensures that any issues or conflicts can be identified and resolved before they impact the website.
- Leverage the support and expertise of NetSuite support teams and certified SuiteCommerce partners for technical assistance, troubleshooting, and guidance on best practices.
12. Integration
NetSuite’s SuiteCloud platform allows for customizations and extensions to SuiteCommerce Advanced. You can develop custom SuiteApps, Suitelets, workflows, or scripts to extend the functionality of your website and integrate with specific NetSuite features or third-party systems.
SCA leverages NetSuite’s Item record to manage and display products on the website. Product details such as pricing, inventory levels, images, descriptions, and attributes are synchronized between NetSuite and the website in real time.
SCA supports integration with various payment gateways, allowing secure payment processing. Payment transactions made on the website are synchronized with NetSuite for order reconciliation and financial reporting.
Restrictions
- You can restrict your entire site to logged-in users only. If this feature is enabled, only registered and logged-in visitors see the contents of your site. You can configure the site to redirect unauthenticated visitors to a login page with a link to a registration form.
- You can also restrict access to only those users that have been granted access by the Site Administrator. This flow is particularly useful in a B2B scenario where the organization wants to provide partners or customers with login credentials.
- Require Login for Pricing – This option is appropriate if you do not need the detailed control provided by PCV, and you simply want to prevent unregistered users from viewing pricing information. If this option is enabled, visitors can view your site, but they must log in to view prices and purchase products or services. This feature lets you hide prices from competitors or wholesalers and encourages users to register on your site.
- With this feature enabled, if a user is not logged in, Commerce web stores replace prices with a login message and link. The user can follow this link to access a Login/Registration page, where they must register on your site to see prices or make purchases.
- You can assign discount items to promotion codes. When you select a promotion code with a discount on a transaction, the correct discount appears. When a customer checks out on your website, they can enter a promotion code in the Coupon Code field to receive a promotional discount. You can change the discount when you create or edit promotion code records.
- You can also choose to have promotion codes with discounts applied to only certain items, which makes them item coupons. Only customers who purchase the items attached to the promotion code can use the code to receive the discount.