Sometimes, a location that you expected to be assigned is not in fact assigned to a sales order line. There are a number of reasons why this might happen. Here are some of the most common things you can check to determine why a location was or was not assigned:
- Insufficient stock at the location. The automatic location assignment engine does not split a sales order line between multiple locations, so if the entire quantity ordered is unavailable at a location, the location is not assigned.
- Automatic location assignment is disallowed in the location record. If you disallow automatic location assignment for a location, or restrict a location to specific regions and the shipping address is not in one of the regions, the location will not be assigned – even if there is stock at the location.
- If you create a rule to assign the location that is closest to the shipping address, but the shipping address postal code is missing, the engine will be unable to assign a location.
- One or more attributes in the item record – such as the Preferred Location field or the Auto Loc. Assignment Allowed box – are preventing the engine from assigning a location.
- Incomplete details in the shipping address. If the customer’s shipping address does not have a valid postal code and there is a rule that uses Closest Location as an optimal fulfillment strategy, the engine cannot assign a location.
- Incomplete details in the location address. If the location does not have a postal code and the geolocation method is set to Derive From Postal Code, the engine will be unable to calculate the location’s geographic position and will therefore discard the location.
- Item is marked for drop shipment. The automatic location assignment engine does not assign locations to sales order lines with a drop ship item because the item will be shipped directly from the vendor.
- NetSuite does not assign locations automatically if the Auto Loc. Assignment Suspended box is checked on the item record.
- If the Fulfillment Request feature is enabled, NetSuite checks the Auto Loc. Assignment Suspended box automatically when a line item in a fulfillment request is rejected or a picking fulfillment exception is entered for the line item.