Record a Bounced Check

User would like to record a bounced check in NetSuite. At first, a journal entry needs to be created with the customer’s name so that the transaction can be cleared to the original payment made by the customer. Then the original payment needs to be unapplied so that the Invoice record has the status Open again. Finally, the customer payment has to be applied to the created journal entry. Once done, no GL entry is generated because the original payment is applied to the journal for bounced check, meaning the net effect is zero.

1. Create Journal Entry
   1. Navigate to Transactions > Financial > Make Journal Entries
   2. Debit line:
      • Account: Select Accounts Receivable
      • Name: Select the desired customer
   3. Credit line: Select a cash or bank account
2. Make the Invoice record Open
   1. Navigate to Transactions > Customers > Accept Customer Payments > List
   2. Click Edit next to the respective payment
   3. Invoices tab: Uncheck Apply for the original payment
   4. Click Save
3. Apply the Journal Entry to the Payment
   1. Navigate to Transactions > Customers > Accept Customer Payments
   2. Customer: Select the desired customer
   3. Invoices tab: Check Apply for the created Journal Entry
   4. Credits tab: Check Apply for the original payment
   5. Click Save