When Related Items are not showing on the Item Drill Down Page in SuiteCommerce Advanced Shop flow.
Solution
If confirmed that the items API does not return any data for the related items, the following are the things to check:
- Make sure to have followed the steps under article 29539 Prepare the Web Site Setup Record
- Field id is case sensitive, confirm that the field id entered is relateditems_details
- Check the main item record, under Web Store subtab, see if there are items under the Related Items section
- Check the ITEMS TO UPSELL option from the Web Site Setup page > Upsell subtab and make sure that it is not set to Show Only Upsell Items