Scenario:
The error occurs due to SuiteScript and/or workflows which affect the fields on records that are imported. To resolve, all scripts and workflows that might be affecting the CSV Import shall be reviewed or disabled altogether for the import.
Solution:
1. Review Script Deployments
- Navigate to Customization > Scripting > Script Deployments
- Filters:
- Record Type: Select the imported record
- Investigate all the filtered scripts
- Disable or correct the faulty scripts
2. Review Workflows
- Navigate to Customization > Workflow > Workflows
- Filters:
- Record Type: Select the imported record
- Investigate all the filtered workflows
- Disable or correct the faulty workflows
3. Disable SuiteScript and Workflows for CSV Import
- Navigate to Setup > Import/Export > CSV Import Preferences
- Run Server SuiteScript and Trigger Workflows: Remove Checkmark
- Click Save