Resolve Error: “An error occurred while processing item options.”

There are cases when saving a Sales Order returns a message “An error occurred while processing Line Items.” One possible reason is a custom line field that displays an error message “Error: Field Not Found”. To resolve this, the custom line field has to be checked if it has a formula sourcing a value via a valid {id}.

Solution

1. Navigate to Customization > Lists, Records, & Fields > Transaction Line Fields
2. Preferred Custom Field: Click Edit
3. Store Value: Remove Checkmark
4. Click Validation & Defaulting tab
5. Formula: Verify if the Formula is referencing a valid {‌id} of an existing field
6. Click Save